How to Get the Best Tights Customer Service?

It's known that when a customer deals with a store owner they get the best customer service.  At HosieryAndSockOutlet whether you order by phone, text, or online Shaindel, the owner, is always the one providing the customer service.  Every single order is processed through me.  Every now and then I have a helper (one of my kids!) but I always check the orders after they're put together to make sure they were done accurately.